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Flood Damage Claims

(Flooding is not covered by homeowners insurance — requires NFIP/private flood policy.)

Flooding is one of the most destructive events a property can suffer—and one of the most confusing for policyholders. Standard homeowners insurance does NOT cover flood damage. Flood claims must be handled under a separate NFIP (FEMA) Flood Policy or private flood insurance plan.

At Aviva Insurance Adjusters, Inc., we specialize in flood loss documentation, NFIP compliance, and negotiating maximum payout under the strict guidelines that flood insurers use.

We will guide you through the flood claim process and ensure nothing is missed.

Have You Experienced Flooding in Your Home or Business?

Flooding—defined as water touching the ground before entering your home—can result from:

  • Heavy rainfall
  • Storm surge
  • River or canal overflow
  • Street flooding
  • Drainage system failure
  • Flash flooding
  • Hurricane tidal surge

Floodwater damages:

  • Flooring
  • Walls
  • Baseboards
  • Insulation
  • Electrical systems
  • Appliances and mechanicals
  • Structural components
  • Drywall and cabinetry
  •  

Floodwater is often contaminated with bacteria, sewage, fuel, and chemicals, requiring specialized remediation.

Why Flood Damage Is So Severe

Floodwater penetrates the lowest portion of the home first and rises. This means:

We handle flood claims involving:

Collateral Flood Damage — What Does It Mean?

“Collateral” flood damages include all repairs required to safely remediate contaminated floodwater destruction.

Examples of Collateral Flood Damage

Example 1: Electrical Replacement

Flooded outlets and wiring require complete circuit replacement—even if they appear visually intact.

Example 2: Subfloor Damage

Flooring absorbs floodwater quickly, requiring:

  • Removal of all flooring materials
  • Removal of underlayment
  • Drying or replacement of subfloor

Example 3: Structural Contamination

Floodwater often contains:

  • Sewage
  • Fuel
  • Debris
  • Bacteria

This requires demolition of all porous materials it touches.

Why You Shouldn’t Rely Only on the Insurance Company’s Adjuster

NFIP adjusters follow strict guidelines designed to minimize payouts.

  • All covered components are included
  • Sewage contamination is fully accounted for
  • Structural damage is not minimized
  • Proper debris removal is included
  • Full replacement of affected materials is documented
  • Moisture levels are monitored to prevent mold

Flood claims are technical, rule-driven, and often overwhelming.

We manage the entire process.

Get a FREE Fallen Tree Damage Inspection & Consultation

We provide:

  • Flood-level measurement and documentation
  • Structural damage assessment
  • Moisture mapping
  • Policy analysis
  • Full claim preparation
  • NFIP-compliant reporting

Call us now — 877-351-1933
We’re ready to discuss your claim immediately.

Claim Your Insurance

Floodwater is dangerous. Flood claims are time-sensitive. Let us handle the process from start to finish.

Signs of Hidden Electrical Surge Damage

  • Musty odors
  • Soft or sagging floors
  • Visible staining
  • Condensation on walls
  • Electrical issues
  • Baseboard swelling
  • Loose tiles or flooring
  • Mold growth

Frequently Asked Questions About

Flood Damage Claims

Does homeowners insurance cover floods?

No—flooding requires a separate flood policy.

Only if it could not be prevented.

Yes—updating for safety is often included.

Does flood insurance pay for living expenses?

Standard NFIP does not cover ALE (Additional Living Expenses).

But private policies may.

Yes—called a Supplement, and often necessary.