Umpire Services for Insurance Appraisal Disputes
When an insurance claim reaches a valuation dispute between the policyholder’s appraiser and the insurance company’s appraiser, a trusted neutral Umpire is required to deliver a fair, binding decision. This role demands technical construction knowledge, insurance expertise, and complete impartiality.
At Aviva Insurance Adjusters, Corp., we deliver high-level, neutral Umpire services backed by:
⭐ Certification through the Insurance Appraisal & Umpire Association (IAUA)
⭐ Certification through Windstorm Insurance Network (WIND)
⭐ Best in Florida 2025 – Mediation Services Award
These credentials demonstrate Aviva’s commitment to fairness, professionalism, and excellence in insurance dispute resolution.
🎓 Our Professional Certifications
⭐ IAUA Certified Umpire & Appraiser
The IAUA certification requires:
- Adherence to strict ethics
- Proven neutrality
- High standards of conduct
- Continuing education
- Structural and cosmetic damage
⭐ Windstorm Insurance Network (WIND) Certified Umpire & Appraiser
The WIND certification is one of the most respected designations in the property insurance industry.
It signifies:
- Advanced knowledge of windstorm and hurricane claims
- Expertise in evaluating building envelope failures
- Strong understanding of scope and pricing disputes
- Extensive training in impartial decision-making
- Recognition by both sides of the industry
⭐ “Best in Florida 2025 – Mediation Services”
This recognition reflects:
- Outstanding dispute-resolution skills
- A reputation for fairness and clarity
- High client satisfaction
- Professionalism in complex conflict situations
⚖️ What an Umpire Does in the Insurance Appraisal Process
When the two appraisers disagree on:
- Amount of loss
- Scope of repairs
- Pricing
- Causation
- Valuation methodology
The Umpire steps in to:
- Review both positions
- Conduct a neutral joint inspection
- Evaluate the evidence
- Compare line items
- Enforce policy language
- Apply industry-standard estimating
- Issue a binding Appraisal Award
🏅 Why Attorneys, Adjusters & Carriers Request Aviva as Umpire
✔ Dual Certified: IAUA + WIND
A rare combination that signals advanced competence and neutrality.
✔ Award-Winning Dispute Resolution Skills
Best in Florida for Mediation Services.
✔ 18+ Years of Claims & Construction Expertise
You understand damage, pricing, codes, and carrier procedures.
✔ Clear, Neutral, Evidence-Based Decisions
No bias — the facts control the outcome.
✔ Experienced in Complex Appraisals
From small residential claims to large commercial losses.
✔ Strong Reputation for Fairness
Respected across both policyholder and insurance carrier communities.
🔍 Types of Claims You Umpire
Residential & Commercial:
- Hurricane & windstorm damage
- Water & plumbing failures
- Fire & smoke claims
- Mold (from covered peril)
- Roof & structural disputes
- Flood / storm surge
- Lightning & surge damage
- Flood / storm surge
- Business interruption (if allowed by policy)
- Multi-structure or large-loss claims
You bring a balance of technical skill and insurance expertise.
🔎 Your Umpire Process
1.File & Estimate Review
Evaluation of competing:
- Estimates
- Damage scopes
- Photos
- Code upgrade requirements
- Expert reports
- Policy excerpts
2.Joint On-Site Inspection
Conducted with both appraisers to ensure fairness and transparency.
3.Scope Evaluation
Line-by-line comparison of:
- Quantities
- Pricing
- Materials
- Labor
- Repair methodologies
4.Attempt to Facilitate Agreement
When possible, you help the appraisers reach consensus without an award.
5.Issuance of the Binding Umpire Award
If no agreement is reached:
- A neutral and evidence-supported decision is issued
- Award form is signed
- Scope is finalized
🛡 Why a Qualified Umpire Matters
A fair appraisal outcome depends on the Umpire’s:
- Legitimacy
- Expertise
- Impartiality
- Construction knowledge
- Estimating accuracy
- Policy understanding
- Ability to evaluate conflicting opinions
Schedule Umpire Services
Available for.
✔ Residential & Commercial Appraisals
✔ Complex or high-value disputes
✔ Florida-wide cases
✔ Mediation-style sessions
✔ Binding Award decisions
✔ Attorney and adjuster requests
📞 Call 877-351-1933
🚀 Request Appraiser Availability